Organizations cannot be compliant of their own accord; it is the people within them that determine whether or not that is the case. The business of Compliance is therefore to influence human decision-making, to deliver the right outcomes. Yet all too often, the methods we deploy, don’t reflect the realities of actual behavior.
In this presentation, former regulator and CCO Christian Hunt explores how we can bring the techniques of Behavioral Science to manage Compliance risk. By understanding what drives human decision-making, and what techniques are used in other contexts to achieve similar objectives, we can deliver better outcomes from a Compliance perspective.