Upon notification in writing on or before 9/20/2019, a full refund, less a $100 (USD) administrative fee, will be made. No refunds will be issued after this date; however, substitutions** can be made.  All substitutions made after 9/20/2019 are subject to a $100 (USD) administrative fee.

Registrants using the Group registration are allowed to cancel with a full refund, less the $100 administrative fee, as long as the group remains at 3 registrations. If the cancellation brings the group to below 3 registrations, only substitutions will be accepted. If no substitution is provided, the remaining registrations in the group will be charged the difference between the regular rate vs the group rate.

**All substitutions must be made before 10/18/2019.